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Getting Started

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Getting Started Guides

  • Connecting Your Lock to WiFi
  • Device Registration
  • KeyInCloud Mobile App Overview
  • KeyInCloud Start-Here-Guide
  • Getting Started Video
  • WiFi Provisioning Guide
  • Connect Portal Overview (web app) connect.KeyInCloud.com
  • Account Creation

Information

  • Contact Support
  • Schedule A Call with our technical support team
  • Pricing
  • Warranty and Returns Information

Troubleshooting and Repairs

  • Troubleshooting and Best Practices
  • WiFi Connectivity Best Practices
  • Feature Request Suggestions
  • Lock Grease
  • Snapback Issues (deadbolt/leaver not working)
  • Repair Policy

Lock Installation

  • 5i Deadbolt Installation – Step 6: handing the lock
  • 5i Deadbolt Installation
  • 5i Lever Installation
  • 6i Installation
  • 7i Installation
  • 7i Mortise Latch Installation
  • 7i Mortise latch change handing instructions
  • 3i Installation
  • 3i FAQs
  • 3i Mortise Latch Installation
  • Product Manuals

Support

  • Hardware
  • Software
  • WiFi Connection Guide
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